FAQs

Frequently asked questions about the Genie AI application

• What counts as a ‘Premium document’?
• What currencies can I pay in?
• What's on the roadmap?
• What is a Legal AI Assistant?
• Can I create and share my own templates?
• What documents can I create using Genie AI?
• Which languages does Genie AI support?
• How do I use a template in Genie?
• What happens if my usage runs out and I need more Premium documents and AI uses?
• How many non-AI documents can I have in Genie?
• What is your policy on cancellations and refunds?
• Do you offer technical support?
• What access levels, permissions and controls do you have?
• What counts as 'AI uses'?
• What security do you use?
• Do you train your models on my documents?
• What if I don't pick a paid plan?
• Why have you introduced pricing?
• How accurate is Genie AI?
• Which jurisdictions does Genie AI support?